TERMS & CONDITIONS
TERMS AND CONDITIONS FOR SELF-DRIVE HIRE
Kippford Classic Car Hire’s (KCCH) Self-Drive Hire, Terms and Conditions are are set out in good faith, to ensure that the customer is fully informed to get the best experience from hiring our classic cars.
By making a booking the customer agrees to these Terms and Conditions.
Insurance Requirements for Hirer(s) – The person, or persons entitled to drive the vehicle; all drivers must be between 25 and 78 years of age, and must have held a full driving licence for at least 3 years; have no more than 3 points on their licence and no insurance claims against them in the last 3 years.. The driver’s licence (card copy) must be produced along with one other form of identification e.g. passport, utility bill etc, prior to the commencement of the hire (send a photocopy or e-mail attachment). They also have to fully complete our insurance form. However, ultimately, our insurance company has final discretion over issuing cover.
Before a customer sets off, it is compulsory that they familiarise themselves with the vehicle. We will assist by giving a brief instruction, and practice drive, if required. Classic vehicles have their own character, and usually do not have modern driving aids such as power assisted steering, or servo assisted brakes etc.
KCCH reserves the right to refuse to hire a vehicle at its own discretion, at any time.
Persons are not entitled to drive
If they are below 25, or over 78 years of age.
If they have been refused motor insurance.
If they have any mental or physical defect, or infirmity, suffers from fits or a major medical complaint, which will affect their driving ability.
If they have been banned from driving by conviction.
If they have has been involved in more than one driving accident in the last 3 years.
Our insurance company reserves the right to refuse insurance cover if they consider the risk too high.
Weather conditions – If booking a car for hire during the winter months please bear in mind that it would not be released if there were snow, or ice on the roads, heavy storms, dense fog or any form of severe weather forecast. Should this be the case, then a credit note would be issued for a re-scheduling of the booking.
Insurance cover for UK driving licence holders and drivers with licences issued by countries in the Schengen area – The hired vehicle will be covered by comprehensive motor insurance, which also includes free excess and collision damage waiver A free uninsured loss policy is also provided all camper hires, and self drive hires over 3 days.
Insurance cover for licence holders outside of the UK and Schengen area – The hired vehicle will be covered by comprehensive motor insurance, there will be a £10 per day surcharge. A larger security deposit will be required to cover the insurance excess amount.
There is a surcharge if the driver(s) have are more than 3 points on their licence(s); any recent motoring or non-motoring convictions or any insurance claims against them in the last four years. Ultimately, the insurance company has the right to refuse cover if the risk is considered to be too high.
The vehicle is covered by RAC breakdown and recovery service.
It is the responsibility of the driver(s) hiring the vehicle to ensure that when the vehicle is left unattended, the supplied steering wheel lock is fitted, the vehicle is locked, and the keys removed and kept safe.
KCCH cannot be held responsible for any personal items left in the vehicle.
Use of Vehicle – The vehicle can only be used for social, domestic, and pleasure purposes by the Hirer(s) permitted to drive. Any forms of motorsport are not permitted. We strongly advise against taking the vehicle on un-made roads, beaches or on soft ground.
If hirers wish to use a vehicle for filming, promotional work etc they will need to arrange their own insurance cover and send us the documentation before a vehicle is released.
Speed limits and road/parking regulations/laws must be adhered to at all times.
The vehicle must not be parked illegally anywhere, KCCH reserves the right to pass on any fines incurred to the Hirer.
If planning to cover more than 1000 miles during the hire period, engine oil and coolant level checks must be carried out by the Hirer, KCCH will give instruction beforehand.
There is no daily mileage limit, however, we recommend a maximum daily limit of 200 miles.
The vehicle must not be taken out of the UK.
Strictly no pets and no smoking – Please note that we do not allow pets or smoking in the vehicles.
Items supplied – Any maps, rugs, locks, and camping equipment supplied with the vehicle are the property of KCCH and must be returned with the vehicle at the end of the hire period, failure to do so will result in charges for missing/damaged items deducted from the security deposit.
Fuel – The vehicle will have a full tank of petrol when released for hire, it is the hirer’s responsibility to return the vehicle with a full tank of premium unleaded petrol. Nearest fuel station, Esso Dalbeattie, 7 Maxwell St, DG5 4AH
Customers vehicle and property –We are happy for customers to leave their own vehicle on our land during the course of the hire. This is at the customer’s own risk, KCCH is not responsible for loss, or damage to the customer’s property.
Security deposits for all VW Camper hires – For UK driving licence holders and holders of Schengen area driving licences, there is a refundable security deposit of £500 that will be taken at the beginning of each hire. For holders of driving licences issued by non-Schengen area countries, there is a refundable security deposit of £1800, which will be taken at the beginning of each hire. After the vehicle has been returned safely and within the agreed time a return check will be carried out. If no issues are noted a full deposit return will be issued within 48 hours. If any issues or defects are noted the customer will be informed of any deductions to be taken.
Security deposits for Classic car hires (UK driving licence holders) – On hires over 3 days there is a refundable card security deposit of £500 that will be taken at the beginning of each hire. After the vehicle has been returned safely and within the agreed time a return check will be carried out. If no issues are noted a full deposit return will be issued within 48 hours. If any issues or defects are noted the customer will be informed of any deductions to be taken.
Security deposits for Classic car hires (European Schengen Area Licence holders) – On all hires there is a refundable card security deposit of £500 that will be taken at the beginning of each hire. After the vehicle has been returned safely and within the agreed time a return check will be carried out. If no issues are noted a full deposit return will be issued within 48 hours. If any issues or defects are noted the customer will be informed of any deductions to be taken.
Security deposits for Classic car hires (Outside European Schengen Area licence holders) – On all hires there is a refundable card security deposit of £1800 that will be taken at the beginning of each hire. After the vehicle has been returned safely and within the agreed time a return check will be carried out. If no issues are noted a full deposit return will be issued within 48 hours. If any issues or defects are noted the customer will be informed of any deductions to be taken.
The security deposit is a security and covers:-
1. Payment towards mechanical and cosmetic damage to the vehicle not covered by the insurance policy eg, wheels and tyres, clutch damage, wrong fuel added etc. Damage or loss to interior/camping equipment.
2 Insurance excess against accidental damage, or loss to the vehicle caused by the hirer.
3. Any additional charges, such as loss of keys, non-replenishment of fuel etc.
4 Late return of the vehicle.
Note: Any charges made against the security deposit will be fairly proportioned.
Bookings – Bookings can be paid preferably by bank transfer, but also by cheque, allowing time for clearance of funds. .
A minimum booking fee of £50.00 or 20% of the total price must be made at the time of booking.
The full balance of the hire must be paid at least 4 weeks prior to the start date of hire.
When booking within 4 weeks of the start date of hire, full payment will be required.
Cancellations – Booking fees/deposits are not refundable.
if you have to change your booking date we will do our best to offer you an available alternative.
Any cancellations within 4 weeks of the hire date will not be refunded at our discretion.
We strongly recommend that customers have their own travel/holiday insurance.
In the unlikely circumstance that KCCH is unable to supply a vehicle that has been booked and paid for in full, another classic vehicle will be substituted. If we cannot offer another vehicle a full refund of the booking fee and balance will be issued.
Hours of hire for our classic cars are – 09.00 – 19.00 from first to last day of hire. Hours of hire for our VW camper are – 3pm – 12 noon from first to the last day of hire. It may be possible to agree different start/finish times at the discretion of KCCH.
Failure to return the vehicle by the agreed time may result in additional charges.
Charges – The hirer shall reimburse the following to the owner on demand:
– Any fines; fixed penalties; court costs; or other expenses imposed on KCCH by law, arising from the use of the vehicle whilst on hire.
– Costs of recovery, by a contractor or by the owner that are not a genuine mechanical breakdown
. – Costs incurred if the vehicle is impounded.
– Cost of failure to replenish fuel.
– Reimbursement of minor damage; missing items; or any item not covered by the insurance policy.
Acceptance – In making a booking either by telephone, internet or in writing, the customer agrees to these Terms and Conditions.
The Hirer will be required to sign our hire agreement before the hire commences.
Thank you for booking with Kippford Classic Car Hire.
TERMS AND CONDITIONS FOR CHAUFFEURED WEDDING SERVICE
Kippford Classic Car Hire’s (KCCH) Wedding Car Service, Terms and Conditions are set out in good faith, to ensure that the customer is fully informed to get the best experience from hiring our chauffeured wedding service.
By making a booking the customer agrees to these Terms and Conditions.
Booking – To secure the booking KCCH will require a 20% non-refundable booking fee and a returned booking form. Confirmation of the booking will be sent by email. If the booking fee has not been received after 2 weeks, the date will be opened up to new enquiries. The balance will be due 4 weeks before the date of the wedding.
The client is responsible for ensuring that all details provided on the booking form are correct and timings are adequate for their itinerary.
Payment – Preferred method of payment is bank transfer. Payment can also be taken by cheque, allowing for clearance time.
Cancellations – Cancellations should be sent in writing or by email to KCCH, not by telephone. The booking fee is non-refundable. Should the client cancel less than 4 weeks prior to the wedding date, the balance will still need to be paid. If the date is resold, the client will receive a refund minus the booking fee.
In the unlikely event of KCCH being unable to supply the booked vehicle, an alternative classic vehicle or vehicles will be substituted. If this is not possible the hirer will be informed as early as possible and sent a full refund.
Change of date – In the event of the hirer changing the date of a confirmed wedding, the booking fee will be transferred to the new date. However, if the new date is not available the hirer will forfeit the booking fee.
Chauffeur Service – All vehicles will be completely cleaned and valeted before leaving for a wedding, and dressed with ribbons and decoration as requested on the booking form. The vehicles will be leathered down on arrival, as necessary However the chauffeur cannot however be held responsible for dirt arising from the journey, particularly when conditions are wet and driving on country roads.
The chauffeur will be smartly attired and will perform their duties in a helpful, polite manner.
On arrival at the specified pickup address, the chauffeur will make themselves known. If the address is a hotel, they will make themselves known at the reception.
KCCH has the right to refuse to carry any passenger who appears to be under the influence of alcohol or drugs and/or whose behaviour poses a threat to the chauffeur; the vehicle or other passengers.
Access – The client should ensure that there is adequate access to manoeuvre the vehicle(s) is available. If this restricted, and the driver feels it necessary they will stop at the nearest legal and safe place.
Personal effects – Every effort will be taken to ensure against damage or loss to passengers’ belongings and clothing. However, it is the hirer’s responsibility to ensure all personal items are removed from the vehicle at the hire period and to arrange collection or postage from KCCH, of any items left behind. KCCH takes no responsibility for personal belongings that are lost or damaged.
Smoking – KCCH has a strict no smoking rule.
Children – Children’s car seats are not available, and suitable seats should be used and fitted by clients, where necessary. There are no seatbelts in the back of KCCH’s Morris Minor, therefore children under 3 years old cannot travel in her. Children 12 and under should be accompanied by an appropriate adult.
Damage etc – Clients are responsible for any damage, or any mess which requires intensive cleaning, which they or their guests cause to the interior or exterior of the vehicle. Clients will be invoiced for any repairs or valeting required.
Insurance – When booked for a chauffeur package, KCCH has full specialist wedding insurance cover, but not for a customer to drive. If a family member or friend also wishes to drive on the wedding day we may be able to arrange this. See our self drive terms and conditions.
KCCH cannot take any more passengers than their insurance allows, and seatbelts if present, must be worn.
To prepare for all eventualities, KCCH strongly recommends appropriate wedding insurance cover.
KCCH has full public liability insurance cover.
Weather – In the event of severe adverse weather conditions, and if KCCHs make the decision that is unsafe to travel, the client will be informed and a full refund will be given. A backup plan is advisable, particularly in the winter months.
Breakdowns and delays – The client will be informed of any delay on our part arising from either a vehicle breakdown of delays beyond our control. Whilst every effort is taken to keep our vehicles in good order, unforeseen events can arise. If the car you have booked develops a fault which cannot be rectified before leaving our base location in a timely manner if possible a similar, replacement vehicle will be despatched. If KCCH does not have a replacement vehicle available, we will do everything we can to source a similar suitable classic vehicle from other local businesses, which we have arrangements with. If the value of the replacement is greater, then there will be no extra charge added. The decision will be given to the client whether to accept this option before we leave our base. If this option is not accepted by the client, then a full refund will be issued and KCCH will have no further liability. Should the vehicle become unserviceable during a booking a full refund will be issued.
Whilst every effort is taken in finding the best routes for your journey, circumstances beyond KCCH’s control may arise. Roadworks, local events, rural activities, road closures, accidents and weather can affect journey times. No liability can be accepted by KCCH for any of the above. However, KCCH drivers will always allow an extra hour when arriving at the first pick up address, to try to compensate for such circumstances.
Thank you for booking with Kippford Classic Car Hire, and we look chauffeuring you and your family on your special day.